Berman v. Freedom Financial Network LLC

Website owners who seek to bind visitors to the terms of an arbitration agreement must make those terms “reasonably conspicuous” under the law, and website visitors must “manifest unambiguous assent” to those terms.  That means that the smallest of details – the font and color of the text, the color of the page, the location and appearance of the hyperlinks and the “I agree” button – carry tremendous legal significance.  Those seemingly small design details could make the difference between a dispute being resolved in arbitration, or in litigation.